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There’s a little-known fact that the section of The ONE Thing called “Big is Bad” almost didn’t make the final cut of the manuscript. It wasn’t until getting some last-minute buy-in from everyone involved in the project that it was placed back in the book for publication. And that wasn’t as easy as you might think. 

Last month, the beloved travel center chain—also known as a “gas station on steroids”—Buc-ee’s caught its cult following by surprise when it received the lowest possible rating from the Better Business Bureau. The BBB gave the company an F, citing Buc-ee’s customer service not being up to par with 88 unanswered complaints filed against the chain through the bureau. 

When people think of military-style leadership, they imagine orders shouted, and orders being followed with a Yes Sir! The standard format for any bad situation would be for someone to come in, take control, and tell people what to do. But in his book Turn the Ship Around, Captain David Marquet challenges this “leader-follower” style. 

If you missed Family Reunion’s sold-out CEO Summit this year, or got lost in the rain, you’re in luck. We’re here to open our notebooks and share impactful takeaways from each dynamic speaker. 

Podcasts have been having a moment since the term was first coined in 2004 with the combination of the words “iPod” and “broadcast.” They really hit their stride in the mid 2010s and then exploded during the Covid pandemic in 2020. When you’re trying to decide what to listen to on the way to your next showing, here’s a list of our favorites (in no particular order) to help you decide.

Planning mode is on for this year. Champagne (or sparkling cider) has been  popped, resolutions made, and many of us are already starting on our goals for the upcoming twelve months. But before we get too deep into things, it’s important we look back at last year. When we take  inventory on what we accomplished, what we fell short on, and where we are at, it will help us better tackle what’s next. 

Wow, what a whirlwind! This year was fun, inspiring, challenging, and an overflow of other adjectives. To celebrate another 365 days doing what we enjoy most (providing you with inspiring and educational content), we want to look back at our most-loved articles from this year. 

The holidays are supposed to be the happiest time of the year. But for many of us it’s an extremely stressful time when our busy schedules are stretched to the brink.

December is a special time of year. There’s holidays, end of year wrap-ups, and of course, planning for the new year ahead. We probably begin to imagine grand aspirations and visions for ourselves in the upcoming year. Yet, sometimes we fail to plan how we are going to accomplish said visions. Yes, this is just another “how to be a better version of yourself” article that comes out mid-December right before you settle on your New Year’s Resolutions – but I would like to share how I actually did it in 2025, in hopes that you can do the same. 

It happens to the best of us. The end of summer sneaks up on us and we still haven’t taken a vacation. Or, we’re looking down the barrel of a packed fall and want to make a break for it. No need to fret. Maybe there aren’t enough days left in the season to take that once-in-a-lifetime excursion around the world you’ve been dreaming of, but there’s still time to make an impromptu getaway.

It’s 4:15 p.m. on Friday and your client is on the proverbial ledge about the inspection happening next week. They need to know every detail about the process and want reassurance that it will all go according to “The Plan.” Lucky them. That’s because you, as their fiduciary, know exactly what to say to ease their fears.

Did you know that many of the top agents and leaders in real estate are actually introverts? I’ve been working with introverted agents since 2018, and there are still many misconceptions about introversion out there. People assume introverts are anti-social, shy, or simply not suited for a people-business like real estate. Of course, that’s just not true.